Who goes there?

In all the best children’s stories the giant demands ‘Who goes there?’ and you need the password to get by.  Today we all have dozens and dozens of places for which we need passwords.  It’s impossible to remember them all – and it’s...

Do technical support helplines give you a headache?

When your broadband goes down and rebooting hasn’t worked you’re faced with calling ‘technical support’, that can be the beginning of a long, frustrating and sometimes expensive, phone call.  It isn’t what you want to spend all day doing...

When officialdom meets social media

After all the riots across Britain it was apparent that many of the rioters were using social media to get messages to and fro.  During the TV programme Question Time the panel was challenged about the authorities’ failure to keep up with this. The problem is that...

What is cloud computing?

A few years ago files hosted on an offsite server were referred to as ‘being in the cloud’, but things have moved on and now Cloud Computing is about having many servers working together to support your computing activity. This means that your server is...

Testing your back up

If you haven’t got a foolproof system for backing up your data regularly, you’re risking your business.  If every document you’ve generated, every piece of customer information, all your accounts details, your contacts list and other critical data...

Telephones that use computing power

The cost of communication seems to be steadily rising – and small business owners are caught in a trap.  They can’t cut your communication down, it’s how the business stays in contact with clients, but the increasing costs are paring the profits down...

Are you protected from phone hacking?

OK – maybe you’re not famous and don’t think you’re a target for hackers, but neither did the widows of soldiers who have been killed in Afghanistan or the parents of Milly Dowler and other missing children. You never know when you might come...

Virtual business – real location

These days more and more people work virtually using high speed internet connections and sophisticated telecommunications to allow them to operate from virtually anywhere, from a back bedroom to a yacht on the Mediterranean! As long as the job gets done on time and to...

When to dial – and when not to!

There are so many different telephone numbers, besides the ones that start 01 and 02, there are 03, 08 and 09 numbers; it can all be very confusing.  Here’s a rundown of the most common variables! 01 and 02 numbers are related to geographical areas so your location...

What's phishing?

People talk about phishing, but what is it really?  What is a phisher trying to do? Phishing is when someone is posing as a legitimate organisation in order to get log in details, so they can use them for their own advantage.  This allows them access to spam your...