How to get the best from your IT support team

When you sign up to an IT support service it is usually perceived as the number to call when things go wrong, but it should be much more than that.  A good IT support company will help you to achieve your business goals. The problem is that most companies never think...

Clever nerds or crafty thieves?

A bunch of nerds came up with some coding that developed into the Kodi box (formerly the Xbox Media Center)– which is a media centre box that the viewing public took to quickly. The box comes pre-loaded with films and boxed sets and lets the purchaser watch live TV,...

‘There’s something wrong with my computer!’

When you understand technology some things seem ‘obvious’.  When you’re not a techie it’s easy to overlook things. These are some of the frequent support requests we get: My laptop won’t connect to the WiFi The reason for this is usually that the user needs to press...