How to get the best from your IT support team

When you sign up to an IT support service it is usually perceived as the number to call when things go wrong, but it should be much more than that.  A good IT support company will help you to achieve your business goals. The problem is that most companies never think...

Clever nerds or crafty thieves?

A bunch of nerds came up with some coding that developed into the Kodi box (formerly the Xbox Media Center)– which is a media centre box that the viewing public took to quickly. The box comes pre-loaded with films and boxed sets and lets the purchaser watch live TV,...

‘There’s something wrong with my computer!’

When you understand technology some things seem ‘obvious’.  When you’re not a techie it’s easy to overlook things. These are some of the frequent support requests we get: My laptop won’t connect to the WiFi The reason for this is usually that the user needs to press...

How fast?

The advent of 5G is already planned for 2020 for the commercial market, but earlier for the technology world.  This means really high speed connection. It’s not just a step up from 4G – they’re talking 340 times faster than 4G, 25GB per second. Even more people will...

Evolving Technology

Every day something new appears in the technology news and you can guarantee that there will be a section of the community that will shake their heads and insist it’s a bad thing!  But mobile technology has changed our lives. People don’t like change – driverless cars...

Better safe than sorry

Your Mum probably said this about all kinds of things when you were a kid, but it’s not a bad rule to live by.  Now we’re all linked to the rest of the world online there’s an issue of security that affects every one of us, the minute you enter the world of the...

Transatlantic cable: ancient and modern

In 1866 the first successful telegraph cable was laid across the Atlantic from the UK to Newfoundland in North America.  That means it’s now 150 years old. This wasn’t the first attempt at laying a cable across the Atlantic, the first three attempts were abandoned as...

QuickTime causes GoSlow!

Nearly every day at the moment we get clients whose computers are not behaving themselves and, when we check out the problem, it’s often solved by simply removing an application called QuickTime. Originally QuickTime was developed by Apple as a video streaming...

Eventful connections

If you’re holding an event that usually involves lots of people – and, although most people are used to using their phone signal to get online, it may depend on how good the signal is in the area where your event is taking place – it can mean little or no...

What is Superfast broadband?

There’s a lot of discussion about Superfast broadband, but what does that really mean? There are two speeds to think about – upload speed and download speed.  Upload speed is normally only about 20% of the download speed, but unsurprisingly, broadband suppliers...