The country life – but poor broadband!

The country life – but poor broadband!

The Challenge One of our clients owns an office building in a very rural area.  The building is let out to various small companies as business offices – but the tenant turnover has been high.  Quite apart from the inconvenience, it cost agency fees every time a new...

NotSpots – are you in one?

Everybody has a mobile phone today don’t they?  Most people do and certainly if you’re in business you can’t survive without one. Today’s mobile phones are immensely powerful computers – they run on the mobile signal or wifi, they can take really good photographs,...

Out of our control …

When our customers have a problem they can either email our help system so their problem is tracked or they can phone us (and then we put it into the system to ensure it’s tracked), depending how urgent the problem is. The challenge is that when something serious goes...

What is Superfast broadband?

There’s a lot of discussion about Superfast broadband, but what does that really mean? There are two speeds to think about – upload speed and download speed.  Upload speed is normally only about 20% of the download speed, but unsurprisingly, broadband suppliers...

Are you getting what you’re paying for?

When you sign up to a broadband deal you’ll find suppliers will be trying to entice you with promises of ‘super-fast’ download speeds, but how accurate are these numbers they’re spouting? Firstly, take notice of the words immediately before the numbers – are they...