New staff – new equipment

If you’re growing your team you’ll also need to grow your IT system to accommodate new staff.  They’ll need a computer, workstation, or laptop, appropriate work space, a phone (and maybe a mobile), an email address and access to the internet. It can be tempting to...

Bouncing email from a mobile

In today’s world people are no longer sitting in front of a computer when they send you an email – and that can influence whether or not the email arrives successfully. Recently we had a support query from one of our clients who discovered that an agent...

Cracking the Code

If you talk to an IT professional you’ll hear a whole host of jargon – and, whilst it’s tempting to tune it out, it’s just as well if you know roughly what they’re talking about. Here are a few terms that you’ll hear when your IT people are talking about your website....

Why do we use contact forms?

Why do we use contact forms on websites instead of just putting an email address on the Contact us page? It’s not simply to demonstrate how clever we developers are! The primary reason is so you don’t get loads of spam with people phishing. If that sounds like...

Have you gone social yet?

Many businesses have embraced the world of social networking and you’ll find even the big boys on Facebook and Twitter, which they use to enhance their customer experience. If you haven’t taken the plunge yet, be aware that this 21st century approach to marketing is...

Is your website mobile friendly?

If you’ve got a website, do you know what it looks like on a smart phone?  If you haven’t got it set up to present on a mobile phone then people who use their phones to visit your website may get very frustrated scrolling to and fro to read the screen. Websites that...