Understanding your broadband

With the big broadband suppliers beating their chests and talking about Fibre and Cable it can be confusing to the non-techie (and that’s most people).  The TV ads may have clever graphics showing the information highway racing to your computer and promising lots of...

Filth Filters

The latest silliness is the British Library’s internet filters denying access to the online version of Shakespeare’s Hamlet – because the content was too violent!  Whilst the Government are anxious to protect people from ‘naughty’ content and gratuitous violence...

What do those IT people do?

If you’ve got an IT support service that you pay a monthly fee for – and you never call them out you may wonder what you’re paying for.  Just to set your mind at rest a good IT support team will carry out proactive maintenance to ensure that you don’t have to call...

How do you know your back-up is working?

Having a robust back-up system in place is good business sense, but how often do you check it’s working? It’s no good having a back-up system if you don’t test it regularly.  There are a number of reasons you may need your back up: You’ve...

Planning ahead

When you’re running a company you are hoping for it to grow and prosper.  However, when you’re buying or leasing equipment and services it’s likely that you’ll only be looking at now and perhaps a few months ahead as far as needs are concerned....

The domino effect

The business IT set up is critical and when everything is networked it’s important that careful planning takes place before changes are made. If you have an internal IT manager they will usually be involved in any changes that are being planned, but organisations with...

Oh, crumbs!

When something stops working you suddenly realise just how dependent you are on your computer.  In today’s world the whole organisation tends to grind to a halt if the IT system stops working. A good IT support company should reduce the problems to a minimum, but then...

When is a landline not a landline?

Technology advances mean that what may appear to be a landline – isn’t. Voice over Internet Provider (VoIP) has been around for quite a long time and many people use Skype regularly and other similar services, like Vonage.  The most common usage is for people who are...

The cost of a call

Ofcom are about to get involved in the complexities of phone calls to those annoying non-geographic numbers.  For years there has been confusion over costs – mostly because when the 087 and 084 numbers were launched most households were BT customers.  However, things...