The TechPulse Blog by Via Wire
Stay informed with the latest in telecoms, cloud solutions, and business technology.
Changing Microsoft Password
Here's how you do it... 1. Visit office.com in your default browser 2. Click "Sign in" 3. Log in using your Microsoft credentials when prompted 4. You will be asked...
Adding an Account to Outlook
Add an email account 1. Open outlook and select "File" > "Add Account" (If you haven't launched Outlook before, you'll see a welcome screen) 2. Enter your email...
How to Edit Outlook Groups
Remove a member from a group Only group owners have the permissions to remove members. 1. Under "Groups" in the left folder pane, select the group you wish to adjust....
Recover Deleted Items in Outlook
If you have ever accidentally deleted an item from your outlook mailbox, don't worry! They're often recoverable 🙂 Follow the steps below to get the best chance of...
How to Spot Phishing Emails
Phishing is one of the most common types of cyber crime, and due to the increasing complexity of phishing scams, knowing how to spot a phishing email is becoming more...
Report Spam in Outlook
Have you ever received an email which doesn't look genuine? (THE EMAIL USED IS NOT SPAM, IT IS AN EXAMPLE) Please follow the instructions below: 1. Open the email you...
Protecting What Matters Most: Data Backups as a Business Essential
In today’s fast-paced digital landscape, data is at the heart of every operation. Whether it's customer information, transaction history, or proprietary insights, your...
Stay Secure: Essential Cybersecurity Tips for Today’s Workplace
In our increasingly digital world, cybersecurity has become more than just a concern for IT departments—it’s a shared responsibility across every level of an...
Unlock Hours in Your Day: How Automation Can Transform Productivity in Your Business
In today’s fast-paced business world, time is one of our most valuable resources. Yet, much of it is lost to repetitive tasks like data entry, file organisation, and...
How to Fix a Slow Laptop
Have you ever been working and feel as if everything is taking twice as long as it should? Here's how to fix it.. Before contacting an agent.. RESTART! It is...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't,...
Managing Office 365 Groups
To manage Office 365 groups you will need to be a delegated owner, these permissions are set by your administrator. Raise a ticket here to request owner...
View Call Logs
Your desk phone will maintain call logs where you will find a record of any missed, placed, and received calls. To view your call logs, select the directories button....
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or...
Streamline Your Business Operations with Microsoft Azure: The Future of Digital Transformation
Success belongs to the most agile businesses — are you ready to stay ahead? One solution that has been transforming organisations worldwide is Microsoft Azure — a...
Making the Right Choice – On-Premise vs. Cloud Servers for Your Business
Amid the demands of a rapidly evolving business landscape, selecting the right IT infrastructure is crucial to driving your company’s efficiency, security, and...
Boosting Business Efficiency with IT Solutions
In today’s fast-paced business environment, efficiency isn’t just a buzzword—it’s essential for survival. Whether you're a small business or a large enterprise,...
Tech Trends to Watch: Why Cloud Migration Matters in 2024
As businesses continue to embrace digital transformation, cloud migration has emerged as a pivotal trend for 2024. Companies are increasingly moving to the cloud to...