Creative Telecoms!

Most people are familiar with fixed line telephones and mobile phones – but as soon as it gets more complicated, the eyes glaze over and, unless you’re an avid techie, the brain tunes out! However, with today’s business environment a flexible telephone system may be...

Bouncing email from a mobile

In today’s world people are no longer sitting in front of a computer when they send you an email – and that can influence whether or not the email arrives successfully. Recently we had a support query from one of our clients who discovered that an agent...

Hackers and Crackers

Most people refer to individuals who gain unauthorised access to websites, email accounts, bank accounts and online profiles as ‘hackers’.  That’s not accurate and, if you’re talking to someone who deals with technology, you may find serious miscommunication going on!...