The TechPulse Blog by Via Wire
Stay informed with the latest in telecoms, cloud solutions, and business technology.
Making the most of your applications
Some of the calls we get asking for support are more about understanding how to get an application to carry out a specific activity than about things that fail to work....
Christmas fun
Do not click any of these links if you have a deadline to meet! Warning: highly addictive. Smack the penguin Christmas bubbles Bouncing reindeer Enjoy!! ...
Managing expectations
When you use technology everything goes swimmingly as long as it all works, but, even the most robust systems go down occasionally. Your IT support will do their best...
False economies
IT support costs money – we all have to earn a living! If you’ve got an internal IT support person or team then you pay their costs. If you’re a smaller organisation...
Is your baby causing you a security risk?
Today’s homes are full of technology. We have computers, wireless connections, smart meters for our utilities, smart boxes for the TV, games consoles, broadband direct...
Can you work from home?
The winter is coming and for some people bad weather can prevent them from making it in to the office – does that mean that no work gets done? Whether it’s flooded...
Routed out
One of my clients referred to a little box in her office as a ‘router’, but actually it was a Wifi access point and so a conversation about what is what ensued. These...
Out in the sticks
Living in rural England may be idyllic – until you want to connect with the rest of the world and then you could find there are problems. There are still many places...
Bits and Bytes
There’s often confusion over the difference between a bit and a byte in computer-speak so here’s the explanation. Bits are usually part of the calculation relating to...
Clever broadband
If your business is completely dependent on your broadband connection what happens when it fails? People sit idle at their desks, clients get upset and business...
Understanding your broadband
With the big broadband suppliers beating their chests and talking about Fibre and Cable it can be confusing to the non-techie (and that’s most people). The TV ads may...
Filth Filters
The latest silliness is the British Library’s internet filters denying access to the online version of Shakespeare’s Hamlet – because the content was too violent! ...
What do those IT people do?
If you’ve got an IT support service that you pay a monthly fee for – and you never call them out you may wonder what you’re paying for. Just to set your mind at rest a...
When there are thunderstorms do you save your work more frequently?
If people have been scare-mongering about the recent thunderstorms frying your computer, don't panic. Firstly, whilst it is possible for the electricity charge to...
How do you know your back-up is working?
Having a robust back-up system in place is good business sense, but how often do you check it's working? It's no good having a back-up system if you don't test it...
Planning ahead
When you're running a company you are hoping for it to grow and prosper. However, when you're buying or leasing equipment and services it's likely that you'll only be...
The domino effect
The business IT set up is critical and when everything is networked it’s important that careful planning takes place before changes are made. If you have an internal IT...
Oh, crumbs!
When something stops working you suddenly realise just how dependent you are on your computer. In today’s world the whole organisation tends to grind to a halt if the...