The internet has eaten my email

How often have you sent an email and got no response and then, following up, find that the person you sent it to hasn’t received it?  Most of the time you get some kind of message telling you it hasn’t been received, but not always. Why has your email failed to...

Connecting by email

Most of us take email for granted – until we don’t get a reply to something we’ve sent and call up to discover that it has not been received.  Often this is because it’s been routed into the junk folder – and who has the time to look in that regularly?  Anyway, the...

IT Basics for the confused

It’s easy for people to get confused when IT people start throwing around terms like domain name, registrant, name servers, hosting, web development (isn’t that design?) and so on.  So here’s a quick basic explanation of the terms associated with your website: Domain...

New staff – new equipment

If you’re growing your team you’ll also need to grow your IT system to accommodate new staff.  They’ll need a computer, workstation, or laptop, appropriate work space, a phone (and maybe a mobile), an email address and access to the internet. It can be tempting to...