by Jessie Barr | Apr 27, 2026 | Blog
If your business has a central email address (info@, support@, sales@, or accounts@) that more than one person needs to access and respond from, a shared mailbox in Microsoft 365 is almost certainly the right solution. Set up correctly, shared mailboxes are one of the...
by Jessie Barr | Apr 27, 2026 | Information Hub, Microsoft 365
If your business uses Microsoft 365, distribution lists are one of those features that quietly save a significant amount of time, once they’re set up properly. Whether you’re emailing your entire company, a specific department, or a project team, a...
by Jessie Barr | Apr 26, 2026 | Cybersecurity, Information Hub
Encryption is one of those IT security terms that gets mentioned frequently but rarely explained in a way that’s useful for business owners making practical decisions. It’s not just a technical detail — for UK businesses handling customer data, it’s...
by Jessie Barr | Apr 25, 2026 | Information Hub, Microsoft 365
Most businesses are familiar with Microsoft Teams by now, it became a fixture of working life practically overnight. But for many organisations, Teams is still being used at a fraction of its capability. If your team is using it purely for video calls and the...
by Jessie Barr | Apr 24, 2026 | Backup Solutions, Information Hub
Ask most business owners whether they back up their data and the answer is usually yes. Ask them when they last tested whether that backup could actually be restored, and the answer is usually very different. Data backup is one of those IT fundamentals that feels...
by Jessie Barr | Apr 23, 2026 | Information Hub, IT Support
Hiring a full in-house IT team is expensive. A single experienced IT support engineer commands a salary well north of £35,000, and that’s before you factor in national insurance, pension contributions, holiday cover, and the reality that one person can only know...
by Adam | Apr 21, 2026 | Information Hub, Microsoft 365
Microsoft has made its biggest change to the Windows keyboard layout in three decades. New Windows 11 PCs and laptops are now shipping with a dedicated Copilot key, a hardware shortcut that launches Microsoft’s AI assistant directly from the keyboard. It’s...
by Jessie Barr | Apr 21, 2026 | Information Hub, VOIP
The UK’s old phone network is being switched off for good. Here’s what you need to know — and why the businesses moving early are ending up better off. Let’s be honest: most businesses have seen the headlines about the PSTN switch-off...
by Jessie Barr | Apr 21, 2026 | Information Hub, IT Support, Microsoft 365
If your business is still running Windows 10, there’s something important you need to act on. Microsoft ended mainstream support for Windows 10 in October 2025, meaning devices still running it are no longer receiving security updates. In a business environment,...
by Jessie Barr | Apr 17, 2026 | Information Hub, Microsoft 365
Why most businesses get a fraction of the value from their Microsoft 365 subscription — and what to do about it. Here’s something most IT providers won’t say out loud: the majority of businesses on Microsoft 365 are using fewer than a third of the...
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