Tech Insights & Updates Hub
OneDrive Alerts
OneDrive Sync Challenge IF YOU SEE THIS SYMBOL... YOU NEED TO TAKE ACTION ! HOW TO ACT.. Click on the OneDrive symbol whenever the red cross is displayed Once...
Changing Outlook Mail Retention Period
1. Open outlook on your desktop 2. Select "File" 3. This will bring up the following box, Select "Account Settings" > "Account Settings" 4. This will bring up...
Syncing SharePoint Files
1. Log into Office by navigating to the following URL in your browser: office.com 2. Click "Sign In" 2. Here you will be prompted to enter your Microsoft account...
Set Adobe as Default PDF Program
Steps to make Acrobat Reader DC or Acrobat DC your default PDF program: 1. Right-click the thumbnail of a PDF file, and then choose "Properties" 2. In the file's...
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't,...
Default Email Signature – Outlook
Whether its a change of job roles or a new telephone number, it's always a good idea to keep your email signatures up-to-date with the correct information. This article...
Logging Into OneDrive
If OneDrive is active, the blue icon will be displayed in the bottom right hand corner of the screen. This is displayed below. If is not active, you will not see the...
Adding a New Printer or Scanner
Looking to get a new printer or scanner set up? Follow the steps below.. 1. From the search bar at the bottom of the screen type printer. Click on "Printers and...
Managing Distribution Lists in Outlook
Distribution lists, also known as distribution groups, are an essential for sending email messages to a group of people. However, managing these lists can be a little...
Sharing your Outlook Calendar
Follow the steps below to share your calendar with others, so that they are able to view (and edit) your schedule Sharing calendar from Outlook with an Internal user:...
Set Default Print Properties
Setting default print colour: 1. Navigate to the Windows start icon, generally located at the bottom left corner of your desktop, and search for "Printer's and...
Sharing SharePoint Files
Share Point is used as a secure place to store, organise, share, and access data from any device. Files can be shared with both external and internal users. Ever...
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more...
Send Automatic Out Of Office Replies – Outlook
There are two ways to set up automatic out-of-office replies in Outlook, follow the steps below to achieve this: Use Automatic Replies feature: 1. Select File >...
Delegating Access in Outlook
Delegate permissions Reviewer - The delegate is able to read items in your folders Author - The delegate is able to read and create items. They are also able to change...
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more...
Changing Microsoft Password
Here's how you do it... 1. Visit office.com in your default browser 2. Click "Sign in" 3. Log in using your Microsoft credentials when prompted 4. You will be asked...