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Stay informed with the latest in telecoms, cloud solutions, and business technology.

One Password, 700 Jobs Lost: What the KNP Cyberattack Can Teach Every UK Business

The devastating cyberattack on Northamptonshire transport firm KNP Logistics has sent shockwaves through the business world. After 158 years of...

The Real Cost of Free Wi-Fi: Why Public Networks Put Your Business Data at Risk

As remote and hybrid work models become the norm, more employees are working from coffee shops, airports and co-working spaces than ever before....

Laptop Airflow: Why It Matters in Hot Weather

When summer temperatures soar, your laptop can struggle just as much as you do. Whether you’re working from home, on the go, or catching up on...

How to Start Your Zero Trust Journey (Without Breaking the Bank)

Zero Trust sounds great, but isn't it only for big corporations with deep pockets? Not at all. Small and medium-sized businesses can adopt Zero...

The 5 Core Principles of Zero Trust (And How They Work Together)

Zero Trust isn’t just a buzzword — it’s a mindset shift. At its heart are five principles that work together to keep your business safe. Whether...
How to Spot Phishing Emails

How to Spot Phishing Emails

Phishing is one of the most common types of cyber crime, and due to the increasing complexity of phishing scams, knowing how to spot a phishing email is becoming more...

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File Name Too Long

File Name Too Long

Have you ever received the below error? Follow these tips below to prevent this challenge from occurring.. Files should be named consistently File names should be short...

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Recover Deleted Items in Outlook

Recover Deleted Items in Outlook

If you have ever accidentally deleted an item from your outlook mailbox, don't worry! They're often recoverable 🙂 Follow the steps below to get the best chance of...

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Working with AutoSave

Working with AutoSave

AutoSave is a feature available in Word, Excel, and PowerPoint for Microsoft 365 users. When enabled, it saves your files, automatically, every few seconds whilst you...

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Changing Microsoft Password

Changing Microsoft Password

Here's how you do it... 1. Visit office.com in your default browser 2. Click "Sign in" 3. Log in using your Microsoft credentials when prompted 4. You will be asked...

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Adding an Account to Outlook

Adding an Account to Outlook

Add an email account 1. Open outlook and select "File" > "Add Account" (If you haven't launched Outlook before, you'll see a welcome screen) 2. Enter your email...

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Archiving Outlook Emails

Archiving Outlook Emails

1. Open outlook on your desktop 2. Select "File" which is located in the top left-hand corner 3. The following screen will be displayed. Select "Account Settings"...

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Report Spam in Outlook

Report Spam in Outlook

Have you ever received an email which doesn't look genuine? (THE EMAIL USED IS NOT SPAM, IT IS AN EXAMPLE) Please follow the instructions below: 1. Open the email you...

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How to Edit Outlook Groups

How to Edit Outlook Groups

Remove a member from a group Only group owners have the permissions to remove members. 1. Under "Groups" in the left folder pane, select the group you wish to adjust....

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How to Fix a Slow Laptop

How to Fix a Slow Laptop

Have you ever been working and feel as if everything is taking twice as long as it should? Here's how to fix it.. Before contacting an agent.. RESTART! It is...

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Managing Office 365 Groups

Managing Office 365 Groups

    To manage Office 365 groups you will need to be a delegated owner, these permissions are set by your administrator. Raise a ticket here to request owner...

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