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Frequently Asked Questions

How long does installation take?

Broadband installations typically take about 1-2 weeks. Leased lines, due to their complexity, can take between 30-90 days, depending on location and other factors. We’ll keep you updated throughout the process.

What's the difference between business broadband and leased lines?

A leased line provides a dedicated, private internet connection exclusively for your business, ensuring consistent speeds and performance. Broadband, on the other hand, is a shared connection, which can result in slower speeds during peak times.

How fast can I expect the internet speed to be with a leased line?

Leased line speeds are symmetrical, meaning you get the same fast speeds for both uploads and downloads. Depending on your needs, we can provide speeds up to 10Gbps.

What happens if there's an issue with the service?

We provide 24/7 support for all our clients, ensuring that any issues are dealt with quickly and effectively. For leased line customers, we offer a Service Level Agreement (SLA) with guaranteed uptime and response times.

Is there a limit to how many devices can connect?

With a leased line, there’s no practical limit to the number of devices. The service is designed to support multiple users and devices simultaneously without impacting speed or performance.

Can we upgrade our internet speed in the future?

Yes! Our solutions are scalable, so as your business grows and requires more bandwidth, we can easily upgrade your service without major disruptions.

Invest in your Business

Start investing in your business today—unlock reliable, high-speed connectivity with our tailored solutions. Request a free consultation now!

Call us

01702 668 730

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