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Why Shadow IT Could Be the Silent Risk in Your Business
In a world of increasing digital flexibility, the lines between company-approved tools and employee preferences are getting blurry. Welcome to the world of Shadow IT — where unauthorised apps and services sneak into daily operations, often with good intentions but...
Syncing SharePoint Files
1. Log into Office by navigating to the following URL in your browser: office.com 2. Click "Sign In" 2. Here you will be prompted to enter your Microsoft account details, enter your email address and click "Next" ' 3. You will then be asked to enter your password....
Managing another user’s mail and calendar items – Outlook
There are two ways to work with another person's mailbox in Outlook - folder sharing, and delegate access. Folder sharing allows other users to access one or more folders, however it does not give them the permissions to act on your behalf. For example - this user...
Intermittent Phone Line? Here’s what to do..
Facing a challenge with your phone line? Follow these checks below to help identify the fault.. All phones affected: 1. Check if the internet is working - if it isn't, get the internet challenge resolved and then check if the phones are working again. 2. Is it...
Default Email Signature – Outlook
Whether its a change of job roles or a new telephone number, it's always a good idea to keep your email signatures up-to-date with the correct information. This article will guide you on how to create new signatures and how to set a signature as your default. ...
Sharing your Outlook Calendar
Follow the steps below to share your calendar with others, so that they are able to view (and edit) your schedule Sharing calendar from Outlook with an Internal user: In the Outlook desktop app, navigate to "Calendar" Right click on the calendar that you wish to...
Adding a New Printer or Scanner
Looking to get a new printer or scanner set up? Follow the steps below.. 1. From the search bar at the bottom of the screen type printer. Click on "Printers and scanners" 2. This will bring up the following screen showing the list of printers that are already...



