On your wavelength

On your wavelength

The trouble with technology is that it comes with a whole dictionary full of techie-talk – which is great for those who understand it, but for anyone who hasn’t read the glossary, it might as well be Greek! That’s why you’ll like Via Wire – you’ll find we talk the same language you do, and translate the technology into something you can understand.

When you’re in business it’s essential that everything works – you don’t necessarily need to know how, but you do need to be able to rely on your technology. You can relax with the Via Wire services – you’ll simply get a seamless service – you tell us what you want and you can be confident that you’ll get it.

IT Support

Why doesn’t it work?

Technology is famed for not working when you need it most – and it’s only when it doesn’t work that you realise how dependent you are on computing power to run your business. If something stops working – so do half your staff; they can’t get access to the files they need, they can’t work on the projects in progress, you can almost feel the frustration in the air!

You never know when something technical is going to develop a glitch and you can choose from two options to ensure you get an IT support service that’s what you need.

• The retained service on a monthly subscription
• The emergency help service – when you need help fast

Creative Solutions

Give us a challenge!

Technology does what you tell it to, providing you know how to give the instructions – but some ‘techies’ try to make the challenge fit into the solutions they know about. You’ll find we love a challenge – because it gives us the opportunity to do something creative and discover new solutions.

Poor solutions are usually the result of somebody making assumptions. Either:

• The developer tries to make an existing solution solve a new problem, or
• The client decides that what they want isn’t possible and doesn’t ask for what they really want.

Design & Development

Making the world wide web work for you

There’s far more to getting the most from your online presence than simply having a website. You need to think about:

• A design that reflects your brand and image effectively
• A website that works hard to get you potential customers
• A site that has the functionality that enhances your business
• An integrated telephone/computer link that connects incoming calls to your customer relationship management (CRM) system.

And that’s just for starters!