How to get the best from your IT support team

by | Oct 27, 2016 | Blog, Problem solving

When you sign up to an IT support service it is usually perceived as the number to call when things go wrong, but it should be much more than that.  A good IT support company will help you to achieve your business goals. The problem is that most companies never think...

‘There’s something wrong with my computer!’

by | Oct 7, 2016 | Blog, Problem solving

When you understand technology some things seem ‘obvious’.  When you’re not a techie it’s easy to overlook things. These are some of the frequent support requests we get: My laptop won’t connect to the WiFi The reason for this is usually that the user needs to press...